We offer a 14-day return policy from the date of receipt. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Eligibility for Return:
To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in the original packaging.
Non-returnable Items:
How to Return:
To initiate a return, please contact us at [insert email address] with your order number and a brief description of the issue. We will provide you with return instructions.
Refund Process:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method. Please allow up to 7-10 business days for the refund to appear in your account.
Return Shipping Costs:
You will be responsible for paying the return shipping costs, except in cases where the product is defective or not as described.